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As a charity Shopmobility Belfast depends on volunteers to help us deliver our service. They are hugely important to us and our members.

Without Volunteers we would not be able to provide our service. 

We are currently seeking reliable and committed volunteers to join our team. If it appeals to you or someone you know please encourage them to contact us. We will give you full training and out of pocket expenses and you’ll meet new people and make a real difference to the lives of our members.


What does Volunteering involve?
Volunteering involves being happy and friendly and willing to help others.
Shopmobility Belfast is stationed over a few locations (e.g. Shopping Centres, Hospitals and two locations in Belfast City Centre). We are here to help people get from A to B by using our service.

As a Volunteer I am expected to be kind, happy, friendly and help with the process of signing up new members, reassessing current members, safety checking (e.g. steering, tyres, seat, horn & lights also the chargers) all equipment to make sure it’s all in full working order on exiting & returning to the unit. Scooters should also be cleaned after every use to ensure they are suitable for the next user and the unit should also be kept clean at all times.

Shopmobility Belfast is seeking  reliable   volunteers to help run our scheme and develop our work during these trying times.
By giving just a few hours of your time you can learn practical skills, meet new people and make a real difference to the lives of our members.

If this role interests you or someone you know  contact us at  02890808090 or complete the volunteer form located below to apply.

What Skills or qualities are required for the role?


No qualifications are required as full training will be provided at a pace suitable for you. You will learn customer service skills, computer database (hard copy also), answering phone calls & safety checking equipment. I enjoy always being happy to help and meet and greet everyone with a smile.

What inspired you to Volunteer?


I wanted to become a volunteer as I like to help people, it makes me feel happy. I also wanted to learn new skills and also meet new people. I volunteer 2 days per week with Shopmobility Belfast and the joy and happiness on members faces when you have helped them makes it all worthwhile.

Would you encourage others to Volunteer?


I most definitely would, YES, you get to meet new people who are friendly and happy to make you part of a team. The happiness you feel after helping someone doesn’t just arrived unless the effort is put in.

Volunteer Specification


6 hours per day, one hour lunch

Level/Salary Range/Band

Travel and subsistence paid

(to an agreed maximum)


Miscellaneous sites in Belfast and greater Belfast area

Position Type

Permanent Part Time

Key Responsibilities


To deal on a daily basis, face-to-face or by telephone with our members and the general public.


To complete relevant paperwork for daily hire.


To complete a pre-use inspection and a visual check on a return of all equipment for damage.


To add and update customer records.


To regularly clean equipment and unit as part of infection management.

Core Capabilities


Well presented. Articulate with good use of the English language.

You will have a caring nature and be someone who will get to know their customers and be a great brand ambassador for the business.


Interest in the job role.


Training will be provided.


Some experience of computer usage


Must be able to carry out all relevant tasks as required within the job role.

Needs to be flexible to adjust to changes required as the business adapts  post-Covid.

Excellent organizational and time management skills.

Ability to use initiative and work unaccompanied as part of a team.

Ability to use initiative and work unaccompanied or as part of a team.

Sensitivity to the needs of disabled or vulnerable adults. 

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